Who is responsible for the processing of your personal data?

Your information is processed by many companies, for example, your Shopify and Stripe orders and your Klaviyo newsletters. However, we have ownership rights over your information and these companies cannot disclose your information without our permission.

Why do we process your personal data?

We use and process your personal data so that we can offer you the best customer experience when you visit one of our websites or stores. We also process your personal data when you request it in order to offer you the requested services, deliver your order or provide you with assistance through our customer service.

What type of personal data do we process?

Personal information is any type of information that can be attributed directly or indirectly to you. Examples of personal data we process are name, address, email address, telephone number, payment information and purchase order. We may also process usage history, IP address, member ID and information you provide when you contact our customer service.

Where do we process your data?

Your personal data is generally stored in your country or in an EU/EEA country, but it may also be transferred to and processed in a country outside this area.

Who do we share your data with?

If necessary, your personal data may be shared within Turquoise companies with suppliers, subcontractors and independent third parties who perform certain tasks on our behalf.

What are your rights?

You have the right to access, rectify, delete and consult. In some cases, you also have the right to object to our use or transfer of your data. If you have an account or are a member of a loyalty program, you can exercise your right to access, transfer and rectify on your account pages, where you can also delete it.